Limitations
to HRPBs’ Applicability
Logically,
according to the universalistic view of HRBPs, it can be perceived that these
practices should be applicable to all organizations in all occasions without
any limitations because these practices are not required to be adapted to the
organizational perspectives and are readily available off the shelf.
Researchers have extensively debated this argument and concluded that the
ground realities deny such an assumption, postulating that adoption of HRBPs is
not an easy task (Pfeffer, 1994). A comparison of the bell curves in Purcell’s
(1999) study shows that the number of companies which adopted some forms of
HRBPs Best Practices in Human Resources; Their Validity, Limitations and
Benefits: A Critical Overview Mohammad Tariq SADAT 10 have not increased during
several years. Similarly, Pfeffer (1998) argued that only oneeighth of the
firms have been able to successfully implement a small number of HRBPs.
As
internal resistance, studies have identified employees, managers, and change
agents to pose significant problems to HRBPs’ adoption (Kane et al., 1999).
Management may discard HRBPs due to misinterpretation, lack of knowledge and
training, unawareness or erroneous estimations (Snape et al., 1995) or they may
have low priority for HRBPs or they may lack long-term view (Gennard &
Kelly, 1995; Kane, 1996) or they might not be committed (Kane, 1996). On the
other hand, employees and change agents may be unmotivated in implementing
HRBPs perceiving them not invented here (Grant & Oswick, 1998). For example,
in my previous organization, the HR manager use to give some basic pieces of
training such as operation manual, gender policy, child protection, and fraud
management for the each and every new commerce.
Likewise,
Mirvis (1997) examined that why some organizations are more successful in
implementing HRBPs than others. He divided organizations into leaders, fast
followers, slow followers and the laggards. Based on his survey Mirvis (1979)
found that only 11% of the firms qualified to be leaders who innovated new
practices and took the risks involved in implementing them. Fast followers were
the next 39% of the firms who immediately adopted the new practices to beat the
competition. Slow followers were another 39% who adopted HRBPs later on when
they proved to be beneficial and finally the last 11% were the laggards who
waited until they were forced to change.
HRBPs Best for Everyone
The
promoters of HBPs argue that based on stakeholder theory (ST) (Guest, 1997)
these practices are beneficial to everyone. According to this theory, all
stakeholders are rational actors, thus their actions are driven by their
interests, so ideally, organizations adopt HRBPs to increase their
profitability, shareholders approve them to reap higher market value,
management accepts them as they can practice better control, suppliers are
benefited from improved relationships, customers are severed with enhanced
quality, governments gain more in taxes, employees earn higher wages and the
community’s concerns are met through organizational corporate social
responsibilities (CSR) (CLMS, 2013)
However,
this utilitarian claim is not viable for two main reasons; first because it
opposes the main argument of the HRBPs which indicates that these practices are
not required to be aligned with the organizational factors (Lengnick-Hall et
al. 2009,). Therefore, either HRBPs are required to be adjusted according to
organizational stakeholders as they are influential to ensure competitive
advantage or they need to maintain their rigidity leading to unitarism and
standardization (Sherer &Leblebici, 2001). Moreover, standardization and
sheer imitation might lead to convergence of HR practices in organizations
negatively affecting organizational competitive advantage and loss of
creativity.
Obviously,
ensuring employee benefits through HRBPs is one of the most controversial
issues, as from one side, the promoters of HRBPs argue that practices such as;
internal promotion, incentive compensation, performance appraisal, employment
security, flexible work schedules and grievance procedures increase motivation,
commitment (Pfeffer, 1998; Youndt et al., 1996; Huselid, 1995;) and job
satisfaction (Dyer & Reeves, 1995) of all employees. Despite all that,
employees as an influential stakeholder have not been part of HRBPs studies
(Gerhart et al., 2000) except in some studies where their perception was sought
(Guest, 1997; Wright et al., 2003).
Hence,
a number of studies rejected the general utility of HRBPs to employees,
postulating that they can only offer tangible benefits to core workers not
peripheral workers (Purcell, 1999), to larger organizations, to employees at
the senior levels and to non-blue collar workers (Guest & Conway, 1998:10),
as well as to HR practitioners offering them “a place at the table” and to HRM
profession earning it prestige in the business organizations and business
schools (Boselie et al, 2005:67). Likewise, others have blamed HRBPs for
ignoring the active inputs of employees (Ezzamel et al., 1996:1121) for causing
work stress and intensification, less job security (Kaufman, 2010) and loss of
employee voice (Marchington & Grugulis, 2000).
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